I am an engineer.
While growing up and going through engineering school, understanding how things worked always intrigued me.
I got first real taste of applying my knowledge of trigonometry and integrated embedded systems when I got opportunity for an internship – my job was to program servo motor motion controllers for coordinated grinding of silicon wafers.
My first job at Rockwell Semiconductor Systems was system development of a wireless telephone chipset – dedicated hardware, RF, digital signal processing, and signaling protocol stack software. It was quite an experience absorbing and developing engineering ideas. It also evolved into a couple of interesting opportunities for me –
One: Working as part of a team – it was such a complex system put together by engineering teams with focus on different functional areas. At the time of supporting the manufacturing operation of the first customer, journey of seeing it all being put together was quite fascinating and enlightening.
Two: Experience of working with teams spread literally all over the world – testing in Europe while training lead customer project that was with Samsung product team based out of South Korea.
Both of these exposed me to softer side of technology – being able to work as a team, to collaborate while putting a complex technology solution together… packaging technology in a product that is easy to use. It was almost as if target was to make it look and feel so easy, end users could almost forget about the technology making it all possible.
I got appreciation for working at a level where I can feel the impact on the end customer; see it from customer’s perspective. I gravitated to more systems engineering, customer engineering work.
Customer support, interfacing excites me.
I got opportunity to develop product roadmaps, to develop and articulate product value proposition.
I see technology ingrained deeper and deeper in every aspect of a business – operations, customer support, and sales operations and also marketing now.
Technology creates opportunities to solve problems – break through barriers to expand and grow. It’s an on-going journey and debate for me as to how technology can/should simplify life in a sustainable way.